Blog

Latest iPhone Update May Fix Dropped Calls Problem

Dec 7, 2021 | Blog

Do you own an iPhone 12 or 13? Have you been dealing with dropped calls? If so then Apple has good news and a fix for that. Simply upgrade to iOS 15.11 and you should be good to go.

15.11 is a minor update that only contains a single entry in the change log. Literally the only thing it does is to improve call performance.

The update isn’t terribly large at just 385MB and even if you haven’t yet experienced any performance or call quality issues it wouldn’t be a bad idea to upgrade in a bid to head them off.

It should also be noted that Apple’s handling of the issue has been absolutely spectacular. Customers complained about an issue and Apple did what Apple usually does. They didn’t spend a lot of time studying the issue. They didn’t complain or make excuses and they simply sprang into action and put people on the task of making it right.

This is the reason Apple customers are so incredibly loyal. In fact it has been said before that Apple doesn’t really have customers they have fans. Die hard absolutely devoted fans. Few other companies in the world can make that claim and everybody wants to replicate the Apple magic.

The good news it that it’s possible. Just be like Apple. Treat your customers like they matter more than anything in the world. Take them and their complaints and suggestions seriously. Go the extra mile and then go a little farther than that when you’re resolving an issue for them.

Apple’s reputation certainly wasn’t built overnight and the company has had their share of missteps but if you’re looking for a company to emulate to strengthen your own you could do a lot worse than Apple. Kudos to the hardworking Apple engineers for knocking another one out of the park.

FBI Program Tasked with Infrastructure Security Compromised

FBI Program Tasked with Infrastructure Security Compromised

The FBI program tasked with ensuring critical infrastructure security has been compromised by hackers, who now offer access to the program's data on the dark web. The breach was initially disclosed by Brian Krebs of Krebs on Security, who claims that the data was for...

Streamline Your Business with the Latest Smart Home Technology

Streamline Your Business with the Latest Smart Home Technology

Are you a business owner looking to get the most out of your Google smart home devices? If so, you're in luck! Google has enabled its Nest products and Android OS with the initial rollout of the Matter smart home standard. This means that businesses now have the...

Data Breach at Sequoia One Exposes Sensitive Customer Information

Data Breach at Sequoia One Exposes Sensitive Customer Information

What do you do when your most personal information has been compromised? This is likely the question that customers of Sequoia One asked themselves earlier this month as they were informed that the company had been hacked. Sequoia One specializes in the management of...

Cisco Reports Critical IP Phone Vulnerability

Cisco Reports Critical IP Phone Vulnerability

As a business owner, it's important to stay informed about potential vulnerabilities that could impact your organization. Recently, Cisco reported a critical vulnerability, tracked as CVE-2022-20968, affecting its IP Phone 7800 and 8800 Series. This new vulnerability...

Google Chrome Releases Two New Features

Google Chrome Releases Two New Features

Google Chrome is one of the more commonly used web browsers. Over the years, though, Chrome has gained a reputation for utilizing a large portion of a computer's memory. This can be a problem if you're running other resource-intensive tasks and don't want to slow...

Get a Free Consultation

 

Fill out the form below to receive a free consultation and learn how we can make your technology worry-free!

 

Contact Information

  • 39301 Badger Street, Suite 500
    Palm Desert, CA 9221
  • (760) 333-8523
  • info@icn.tech